Why the customer experience matters…
If you had two businesses that offer the exact same product and/or services at the same price, what would influence you to choose one over the other?
We can talk all day about why you should choose Whitespace for all your school/office refurbishment, relocation and furniture needs; we are passionate about what we do, we design spaces that improve every aspect of a business or education establishment… But, as we’re all aware, talk is cheap and the other company would probably tell you exactly the same.
If you had a client testimonial and/or recommendation would that sway your decision? Probably! But, how does that recommendation start? More than likely it’s on the back of a good customer experience…
That’s why we go the extra mile to make sure all the little details are attended to and the projects that we deliver go according to plan and provide the transformation our customers are looking for. It’s often our outstanding customer service, impressive interior design skills and project management that impresses our clients. From concept to completion, we ensure you get the service you need and a finished project that not only meets but exceeds your expectations.
In our latest satisfaction survey, we are delighted to say that 93% of our customers are ‘very satisfied’ with the completed work, so it’s no wonder they return for future projects and recommend us so readily.
Here’s what one or two of them have been kind enough to say about us…
“A few words come to my mind when I think of Whitespace – Professional, Reliable, Quality, Client Centric and Friendly. I think your company style of work is the right model and we look forward to doing projects together in the future.” – Carl Bracken, Finance Director – Allied Scaffolding Ltd
“Extremely helpful and available throughout the whole project and we were that satisfied that we are using Whitespace on another of our acquisitions” – M Broadbent – SD Taylor Ltd
Great comments like these give us the encouragement and motivation to continue to provide the best possible service for all our customers, delivering amazing projects time after time.
If you’d like to find out more take a look at our latest case studies or give us a call on 03300 415 119 to book a no obligation consultation.